Urgent! Complaint Handler (9-Month Contract) Job Opening In Osted – Now Hiring ConvaTec
About Convatec
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care.
With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring.
Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs.
Convatec’s revenues in 2024 were over $2 billion.
The company is a constituent of the FTSE 100 Index (LSE:CTEC).
To learn more please visit
Position Overview:
Complaint Handlers are responsible for managing and investigating product defect complaints, acting as the main point of contact.
They work closely with Medical Safety and R&D to assess adverse events and ensure all complaints are processed in line with company procedures and regulatory requirements.
They monitor complaint trends, support improvements in manufacturing and customer training, and maintain standardized investigation processes.
They also evaluate the effectiveness of corrective actions related to complaints and adverse events.
Key Responsibilities:
Supporting BUIC to assure compliance with internal and external requirements according to standards, customers and authorities.
Supporting the BUIC Quality Management System, by developing, maintaining and improving procedures and instructions for complaint handling.
Support Post Market Surveillance as needed in site CAPA determinations and complaint trend reviews.
Ensure timely handling of NC's, CAPA’s, CCR, CR, CSCR, audit findings, customer complaints, MIR and HHE’s by handling customer complaints.
Responsibility to ensure adequate communication/information within QE team regarding own projects, task, assignments etc.
Responsibility to ensure adequate communication/information between departments in support of complaint investigations and product information.
Additional responsibilities might be added based on training
Skills & Experience:
A master’s or bachelor’s degree in engineering, chemistry, biology, pharmacy or equivalent experience
Experience within Risk management, Quality compliance and medical device production
Experience within medical device and /or pharma industry
Ability to have a structured approach to tasks and challenges
Strong interpersonal skills.
Languages:
Speaking: English
Writing/Reading: English (Danish prefered)
Working Conditions:
3-5 days per week in the office driven by business requirements, as Convatec has a flexible approach to office working.
Our transformation will change your career.
For good.
You’ll be pushed to think bigger and aim for excellence.
Your ideas will be heard, and you’ll be supported to bring them to life.
There’ll be challenges.
But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.
This is stepping outside of your comfort zone.
This is work that’ll move you.
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Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment.
This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever.
If you’re unsure, please contact us at .
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment.
This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
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Unlock Your Complaint Handler Potential: Insight & Career Growth Guide
Real-time Complaint Handler Jobs Trends in Osted, Denmark (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Complaint Handler in Osted, Denmark using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7 jobs in Denmark and 1 jobs in Osted. This comprehensive analysis highlights market share and opportunities for professionals in Complaint Handler roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ConvaTec is currently hiring and seeking a Complaint Handler (9 Month Contract) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Complaint Handler (9 Month Contract) Jobs Osted.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ConvaTec adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Complaint Handler (9 Month Contract) Jobs Denmark varies, but the pay scale is rated "Standard" in Osted. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Complaint Handler (9 Month Contract) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Complaint Handler (9 Month Contract) interview at ConvaTec, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ConvaTec's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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