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Urgent! Regional Trainer Scandinavia Position in Copenhagen - Hunkemöller

Regional Trainer Scandinavia



Job description

More about the job...

Key Responsibilities

  • Deliver engaging, high-quality training sessions to frontline store teams in-person and virtually.
  • Roll out training programs while continuously improving them by incorporating feedback and insights from the field.
  • Equip store teams with the skills to provide an exceptional customer experience by conducting in-store training 34 days per week.
  • Support the development of the Regional Managers by growing their leadership and customer service capabilities while acting as a sparring partner.
  • Ensure seamless knowledge transfer from digital or in-person training sessions to everyday store operations during visits.
  • Complete administrative tasks related to training, including creating reports and maintaining tracking systems.
  • Analyse business and people metrics to identify skill gaps and propose effective learning solutions.
  • Build and nurture strong relationships across all levels of the organization.
  • Collaborate closely with the broader Learning and Development team to align on goals and strategies.
  • About You

    Were looking for someone who:

  • Brings proven experience in professional training or coaching and experience delivering dynamic training sessions, whether in classrooms, on-site, or online (ideally gained in a retail setting) and has a strong history of driving commercial success.
  • Demonstrates exceptional selling abilities and understands the customer first approach.
  • Excels in communication and interpersonal skills, with the ability to influence and collaborate effectively with key stakeholders.
  • Is comfortable engaging with stakeholders at all levels, providing constructive feedback during store visits and workshops in an inspiring and motivational manner.
  • Is an engaging, charismatic, and motivating presence with a best-in-class mentality.
  • Approaches tasks and projects with a positive, solutions-focused mindset and can bring knowledge to life in a creative way.
  • Possesses strong organizational skills and a track record of managing projects from initiation to completion.
  • Translates business strategy in tangible training and is used to understanding how to measure the outcome of training.
  • Can adapt to flexible work arrangements, including frequent travel.

    A valid drivers license is therefore essential.
  • Thrives working independently while ensuring relevant stakeholders are kept in the loop, especially in a remote team environment.
  • Is proficient in Excel, Word, PowerPoint, and Outlook.
  • Holds a qualification in Coaching, Training, L&D, or Retail (desirable but not essential).
  • As this is a global role, proficiency in English is a requirement.

    In order to serve our Scandinavian stores well, it is important that you have a good command of one of the Scandinavian languages (Danish, Swedish or Norwegian)

  • Required Skill Profession

    Business Operations Specialists



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